Club Wyndham Dreamland Bali update

November 24, 2022 | CW Stories

We regret to inform you that the reopening of Club Wyndham Dreamland Bali, Indonesia, has been further delayed.

We previously advised you of the unforeseen challenges facing the property in an email sent to all Club Wyndham South Pacific owners in July, which you can read online here.

At this time, the joint venture parties (“JV Owners”) have not been able to reach an agreement and we must further delay the reopening of the resort.

While this is a disappointing development, our Owner Services team has been proactive in supporting owners who were expecting to stay at the property in the coming months.

Future bookings at Club Wyndham Dreamland Bali
We have placed a block on new bookings at Club Wyndham Dreamland Bali with check-in dates on or before March 31, 2023 – extending the block from the original date of January 31, 2023, by two months. This is to minimise the number of owners affected in the event of an ongoing closure.

Bookings can be made at the club’s associate resort, Wyndham Tamansari Jivva Resort Bali, by Club Wyndham South Pacific Premier owners wanting to explore Bali while the property remains closed.

Existing bookings at Club Wyndham Dreamland Bali
If you have an existing booking at Club Wyndham Dreamland Bali prior to March 31, 2023, the team will communicate with you to find out if you still wish to travel to Bali or cancel your booking. If you want to travel to Bali, you will be provided with alternative accommodation. Please keep an eye on your email. You will not be able nominate your preferred accommodation, but we will ensure the alternative can deliver a similar experience and cater for the same number of people.

In summary:

Owners with a check-in date at Club Wyndham Dreamland Bali on or before November 30, 2022, have already been informed about their change in accommodation.
Owner Services will give owners with a check-in date between December 1, 2022, and January 31, 2023, an opportunity to cancel without penalty. Owners who want to travel will receive alternative accommodation details, while owners who choose to cancel will have their credits returned and, where they are expired, will be subject to a new travel by date.
Owners with a check-in date between February 1, 2023, and March 31, 2023, can still cancel without penalty now – or they can hold onto their booking pending further updates on the property in the coming months.

There is no need to call the Owner Services team directly; they will progressively work through the owners affected based upon their travel dates.

If you are travelling to Bali, Owner Services will send you a link through email for you to complete to let us know your decision. This must be completed at least seven days from your departure at the latest. Flights to Bali are in high demand so we also recommend you check or book your flights prior to confirming your booking.

We are providing you as much notice as possible so that you can make the right decision for you. Alternative accommodation options will be withdrawn once Club Wyndham Dreamland Bali reopens.

We thank you for your patience and we assure you that we are exploring every avenue in order to achieve the reopening of Club Wyndham Dreamland Bali as quickly as possible.

Sincerely
Warren Cullum
Senior Vice President Operations

Club Wyndham Dreamland Bali update